Futures
Leadership additions
Director of Corporate Operations- this role will focus on the improvement of the corporate operational structure, customer success and support, and a longer list of responsibilities. More to come soon!
Sr. Customer Success Manager- This role will focus on the continued success of current and past clients. Will lead a team of eight individuals, but from a leadership position to drive metrics, coordinate with pre-sales and post support teams. A driven individual to reduce churn and increase responsiveness.
Non-management
DevOps - technical skills in the development cycle and operations skills for maintenance and support. Computer Science or Computer Technology graduates can bring some of the technical skills necessary to become a DevOps engineer. However, the skills required for managing the operations usually come through experience or by enrolling in specific development programs, which can help further the career in the set direction.
